{"id":584,"date":"2022-04-28T13:49:55","date_gmt":"2022-04-28T13:49:55","guid":{"rendered":"https:\/\/phonenumbermonitoring.com\/wiki\/?post_type=lsvr_kba&p=584"},"modified":"2022-08-23T11:19:27","modified_gmt":"2022-08-23T11:19:27","slug":"configuring-an-accessibility-call-plan","status":"publish","type":"lsvr_kba","link":"https:\/\/phonenumbermonitoring.com\/wiki\/knowledge-base\/configuring-an-accessibility-call-plan\/","title":{"rendered":"Configuring an Accessibility Plan"},"content":{"rendered":"

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You can change the plan type at any time by selecting another plan type on the Call Plan page in the Plan Type field. However, note that the call settings will be reset to default upon changing to a new plan type and can be restored by returning to the original plan type.<\/p>\n\n <\/div>\n\n \n <\/div>\n<\/div>\n\n<\/p>\r\n

To add a new Accessibility Monitoring Plan, on the Monitoring Plans<\/strong> page, click New Plan<\/strong> and select the Accessibility<\/strong> type. See the corresponding sections of this article to configure the plan settings.<\/p>\r\n

Call Plan<\/strong><\/h2>\r\n

First, you need to configure the call plan. To do this, on the Call Plan<\/strong> tab, follow the steps provided below:<\/p>\r\n\r\n

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  1. Enter a Plan Name<\/strong> (up to 20 alphanumeric characters), the Country<\/strong> from which the phone number to be monitored originates, and the number itself. PNM will automatically enter the proper country code for the phone number and provide the cost of the call in Call Credits per minute next to the phone field.<\/li>\r\n
  2. Enter the Time Zone<\/strong> where the phone number originates; all calls placed by PNM to that number will be relative to the specified time zone.<\/li>\r\n
  3. Optional: The phone call is limited to 1 minute by default. When the timeout is reached the system stops the call with the corresponding error regardless of the response. If you expect your call check to take longer than 1 minute, you can turn off the Limit call check to 1 min<\/strong> option. Note that we charge the call checks by the minute.\u00a0<\/li>\r\n
  4. Select the Expected Call Response<\/strong> that you expect to receive:\r\n