Simple, Transparent Pricing
Month-to-month. No long-term contracts. Your cost depends on three things — see exactly what you'll pay below.
- No long-term contract
- 30-day free trial
- No credit card to start
How Pricing Works
Your monthly cost is made up of two components: a fixed monthly plan fee and a variable call credit usage charge.
Lines Monitored
Choose a plan tier based on how many phone numbers you want to monitor — from 5 up to 100 lines.
Monitoring Type
Basic checks if lines are accessible. Premium Plan also measures call quality, hold times, and IVR performance.
Call Credits
Credits are consumed per monitoring call, alert call, or SMS. US & Canada calls cost 1 credit each. International calls cost 1–6 credits.
Basic vs. Premium Plan
Choose the plan that fits your monitoring needs.
| Feature | Basic | Premium |
|---|---|---|
| 24/7 automated phone line monitoring | ||
| Email & SMS / call alerts | ||
| Response time measurement | — | |
| Call hold time & agent availability tracking | — | |
| IVR tree navigation & DTMF testing | — | |
| Voice recognition & keyword detection | ||
| Performance dashboards & reporting | ||
| Data export & API access | — | |
| Conference line audio quality monitoring | — | |
| Start Free Trial | Start Free Trial |
Estimate Your Monthly Cost
Adjust the sliders to match your needs and see your estimated total in real time.
Monitoring Type
Accessibility checks — is the line reachable?
Phone Lines to Monitor
Up to 5 lines — $9.99/mo
Call Credit Package
billed monthly · cancel anytime
Full Pricing Reference
All plan tiers and credit packages at a glance.
Basic Monitoring
Accessibility checks — is the line reachable?
- Up to 5 lines$9.99 / mo
- Up to 10 lines$19.99 / mo
- Up to 20 lines$29.99 / mo
- Up to 30 lines$39.99 / mo
- Up to 40 lines$49.99 / mo
- Up to 50 lines$59.36 / mo
- Up to 60 lines$68.26 / mo
- Up to 70 lines$76.80 / mo
- Up to 80 lines$85.03 / mo
- Up to 90 lines$93.00 / mo
- Up to 100 lines$100.75 / mo
Premium Plan
Measures hold times, IVR response, and call quality.
- Up to 5 lines$199.99 / mo
- Up to 10 lines$219.99 / mo
- Up to 20 lines$329.99 / mo
- Up to 30 lines$439.99 / mo
- Up to 40 lines$549.99 / mo
- Up to 50 lines$653.11 / mo
- Up to 60 lines$751.08 / mo
- Up to 70 lines$844.96 / mo
- Up to 80 lines$935.49 / mo
- Up to 90 lines$1023.20 / mo
- Up to 100 lines$1108.46 / mo
Call Credit Packages
Purchase once — credits never expire while your plan is active.
| Credits | Price | Per Credit |
|---|---|---|
| 80 | $9.95 | $0.124/cr |
| 175 | $19.95 | $0.114/cr |
| 300 | $29.95 | $0.100/cr |
| 500 | $39.95 | $0.080/cr |
| 1,000 | $71.91 | $0.072/cr |
| 2,000 | $129.43 | $0.065/cr |
| 3,000Best Value | $174.74 | $0.058/cr |
| 4,000 | $209.68 | $0.052/cr |
| 5,000 | $250.00 | $0.050/cr |
| 6,000 | $300.00 | $0.050/cr |
| 7,000 | $350.00 | $0.050/cr |
| 8,000 | $400.00 | $0.050/cr |
| 9,000 | $450.00 | $0.050/cr |
| 10,000 | $500.00 | $0.050/cr |
Frequently Asked Questions
Do call credits expire?
Call credits do not expire as long as your monthly monitoring plan is active. You can also enable auto-top-up when your balance runs low.
Can I upgrade or downgrade my plan?
Yes. Upgrades take effect immediately. Downgrades apply at the start of the next billing month.
Is there a free trial?
Yes. Phone Number Monitoring offers a 30-day free trial with full feature access. No credit card is required to start.
How much does phone number monitoring cost?
Plans start at $9.99 per month for Basic monitoring of up to 5 phone lines. Premium plans with IVR testing and call quality measurement start at $199.99 per month. Call credit packages are available separately starting at $9.95 for 80 credits.
Are there long-term contracts?
No. All plans are month-to-month with no long-term contracts required.
Good to Know
A few important details about how billing and credits work.
Credits Never Expire
Call credits do not expire as long as your monthly monitoring fee is paid. You can also enable auto-top-up when your balance runs low.
Upgrade or Downgrade Anytime
Upgrades take effect immediately. Downgrades apply at the start of the next billing month.
Premium Plan Credit Usage
Premium Plan charges credits for both placing the call and for hold time (1 credit/min × destination factor).
Premium Zones & High-Volume Accounts
Calls costing more than 2 credits, or accounts exceeding 300 credits/month, require special authorization. Contact support or call 888-364-5101.
Ready to Start Monitoring?
Try Phone Number Monitoring free for 30 days. No credit card required.
No credit card required • Full feature access • 30-day trial