Account Management
Manage your account profile, upgrade your plan, and update contact information, login credentials, phone number, credit card, and PIN.
- Account Profile
How to review and change your account details under Account > Profile, with links to related account-management articles.
- Account Upgrade
To upgrade to a paid account, after logging in, click Upgrade Now in the upper right corner of the screen and follow the instructions provided on the screen.
- Changing Account PIN
The Phone Number Monitoring account PIN number is only used to identify your account when creating audio files via phone call.
- Changing Credentials
How to change your account password under Account > Profile > Credentials.
- Updating Contact Information
How to update your account's contact name, company name, email, country, time zone, phone number, and monitoring package from Account > Profile.
- Updating Contact Phone Number
Changing your contact phone number requires the same verification process as the initial one, including a call-back validation code and applicable call credit charges.
- Updating Credit Card Information
How to change credit cards or update an expired card under Account > Profile > Credit Card.