Spearline alternative
Spearline Is Part of Cyara Now. Here Are Your Options.
If most of your tested numbers are in the US and Canada, the in-country network you are being quoted for is capability you may not be using, and that is worth checking before you renew. If you genuinely test across many countries from inside those countries, stay with Cyara; we do not have an equivalent network and will not pretend otherwise. Switching still means rebuilding alerting, reporting and any integrations, so plan for that rather than assuming a lift and shift.
Spearline is a number-testing and voice-quality specialist acquired by Cyara and absorbed into its platform. Its in-country origination network across many markets was the reason most customers bought it, and Cyara retains that capability.
By Jacob Hall, Lead Site Reliability Engineer. Spearline information checked against publicly available sources on September 14, 2026; where they publish nothing, this page says so rather than estimating. Phone Number Monitoring and Dotcom-Monitor are sister companies that operate independently.
Phone Number Monitoring vs Spearline
| Phone Number Monitoring | Spearline | |
|---|---|---|
| Still a standalone product | Yes. Same company, same product, since 2012. | No. The product was folded into the Cyara platform, and spearline.com now redirects to Cyara. |
| Documentation continuity | Unchanged. | Deep links do not map. On the review date, old pricing and solution URLs landed on the Cyara homepage rather than an equivalent page, so bookmarks and older search results go nowhere useful. |
| Published pricing | Yes. Full rate card online. | No. Cyara redirects its pricing URL to a contact form. |
| Self-serve trial | 30 days, no credit card. | No. Demo request only. |
| In-country origination across many markets | International supported at 1–6 credits per call, but we do not operate an in-country origination network. | Yes. This was Spearline’s core strength and Cyara retains it. |
| Toll-free and DID testing | Yes. | Yes. |
| IVR tree navigation, DTMF | Yes, on Premium. | Yes. |
| Audio quality measurement | Yes. Dual-line comparison, six metrics. | Yes. |
| Buying motion | Self-serve, month to month. | Enterprise, typically annual. |
Which one you should actually buy
Choose Phone Number Monitoring if…
- Your renewal has moved from a focused tool to an enterprise platform quote, and the numbers no longer match the size of the problem.
- You mainly tested US and Canada numbers, and most of what you are now being quoted for is global coverage you do not use.
- You want to go back to knowing the price without asking.
- You need continuous monitoring with escalation rather than a broad CX assurance suite.
- You want to run a parallel evaluation this week rather than schedule one next month.
Choose Spearline if…
- You genuinely need in-country origination across many markets. This was the reason to buy Spearline, Cyara kept it, and we do not have it. If you need to hear what a caller in twenty countries actually experiences, from inside those countries, stay. No amount of price difference fixes a coverage gap.
- You also want AI and chatbot assurance, load testing, or the wider Cyara platform, in which case the consolidation may work in your favour.
- You are mid-contract and the remaining term makes switching academic.
- Your procurement prefers one enterprise vendor to two smaller ones.
What each one costs
Phone Number Monitoring
Published. Basic from $9.99/mo for 5 lines; Premium from $199.99/mo for 5 lines, adding IVR tree navigation with DTMF, hold-time tracking, audio quality, export and API.
Plus credits: 1 per US or Canada call, 1–6 international, $0.05–$0.124 by volume. A five-line Premium setup walking menus twice daily lands near $252/mo.
Month to month. No annual commitment, and the 30-day trial covers a parallel run at no cost.
Spearline
Not published. Cyara's pricing URL redirects to a contact form, so there is no figure we can quote, and we will not invent one for a competitor.
What is checkable: it is an enterprise platform sold on annual agreements, and public reviews of it mention cost as a recurring theme. If you are being re-quoted after the acquisition, ask specifically what changed against your old Spearline agreement and what the new figure covers.
Working out whether to move
List what you actually test
Export your monitored numbers, the cadence for each, and the expected result. In most Spearline estates this is a shorter list than people expect, and a good share of it is US and Canada numbers that need no in-country network.
Split it by coverage
Separate the numbers that genuinely need in-country origination from the ones that do not. That split is the whole decision. If the second list is most of it, the economics change sharply.
Run thirty days in parallel
Rebuild the domestic half here during the free trial and run both. Compare what each catches, how fast it alerts, and what each costs for that half. Then decide with evidence rather than at renewal under time pressure.
What we checked, and when
Everything on this page about Spearline was read from public sources on September 14, 2026. Vendors change their sites; where a claim here no longer matches what you find, theirs is current and ours is stale. Tell us and we will correct it.
- The spearline.com redirect chain and where specific deep links now land.
- Cyara’s pricing URL behaviour and trial availability.
- Cyara product pages for in-country origination, IVR testing and audio quality.
What we could not confirm
- What any individual customer’s contract or renewal quote now looks like. That varies, and we have no visibility into it.
- Cyara contract pricing, which is not published.
Where this page says a competitor does not have something, it means we could not find it published, not that we have proof it does not exist. Where we have direct evidence, the page says so explicitly.
Frequently asked questions
What happened to Spearline?
Is Phone Number Monitoring a like-for-like Spearline replacement?
We only tested US and Canada numbers. Does that change things?
Can we run both during the transition?
Are you related to Cyara or Dotcom-Monitor?
Comparing other vendors too?
Phone Number Monitoring vs Cyara
Cyara sells CX assurance as an enterprise platform, priced on request. An honest comparison, including where Cyara clearly wins.
Phone Number Monitoring vs Hammer
A Hammer (Infovista VistaCX) alternative you can price, trial and start today, plus an honest note on where Hammer still wins.
Phone Number Monitoring vs IR
IR watches your whole UC estate from the inside. We watch the numbers customers dial, from the outside. Published pricing, 30-day trial.
Phone Number Monitoring vs Klearcom
Klearcom sells IVR and number testing by consultation, with no published prices. An honest comparison, including where Klearcom clearly wins.
Phone Number Monitoring vs Occam
Occam sells IVR testing and discovery by demo request, with no published pricing. An honest comparison, including where Occam wins.
Phone Number Monitoring vs TelcoAlert
Both publish prices and skip the sales call. Which is cheaper flips on cadence and line count. The worked maths for both is here.
Or read the underlying capability pages: IVR monitoring,IVR testing,automated IVR testing andline quality monitoring.
Try it before you renew with Spearline
Thirty days, no credit card, no sales call. Run both side by side and keep whichever tells you more.
No credit card required • Full feature access • 30-day trial