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Welcome to the PNM Knowledge Base
Getting Started
Quick Start for Making Monitoring Phone Calls
Quick Start for Making Response Time Measurement (RTM) Monitoring Phone Calls
User Guide
Viewing Account Statistics: PNM Dashboard
SignUp
Selecting Monitoring Plan
Configuring an Accessibility Plan
Configuring a Response Time Measurement Call Plan
Configuring Schedules
Configuring Alert Groups
Configuring Alert Templates
Recording Audio Files
Reviewing a Plan Summary
Use Cases
Response Time Measurement: Audio Response
Response Time Measurement (RTM): Digital Response
PNM API Reference
PNM API
List Plans API
List Active Plans API
Get Notifications Info API
Get Notifications By Status API
Get Notifications By Plan API
Get Last Notification For Plan API
Regenerating API UID
Account Management
Account Profile
Account Upgrade
Updating Contact Information
Changing Credentials
Updating Contact Phone Number
Updating Credit Card Information
Changing Account PIN
Account Balance and Credits
Viewing Balance and Purchasing Credits
Changing Package and Test Plan
Viewing Billing History: Get Receipt