Can I set up alerts so that if I am not available in my office the alert calls will go to my cell phone?
Yes, you would list your cell phone second in the Alert Group and specify sequential calling. If the phone number listed first is not answered, Phone Number Monitoring will also place an alert call to the cell phone. If the phone number listed first has voice mail, then you would want to specify simultaneous calling to make sure one of the phones is answered.
Other questions
- If I purchase the Response Time Measurement package do I need to set up another account if I also want to make regular monitor calls?
- I want to monitor 800 numbers, how can I tell if the call is answered by a human?
- What if I do not want to be alerted when monitor calls do not meet the response criteria?
- What if I need to change a call schedule?
Step-by-step instructions for these features live in the Knowledge Base — see User Guide for call plans, schedules and alerts, or Account Balance and Credits for billing and credit questions.
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