If I purchase the Response Time Measurement package do I need to set up another account if I also want to make regular monitor calls?
No, you can make both RTM and regular monitor calls if you purchase the RTM package.
Other questions
- I want to monitor 800 numbers, how can I tell if the call is answered by a human?
- What if I do not want to be alerted when monitor calls do not meet the response criteria?
- What if I need to change a call schedule?
- What happens when I run out of credits?
Step-by-step instructions for these features live in the Knowledge Base — see User Guide for call plans, schedules and alerts, or Account Balance and Credits for billing and credit questions.
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