What happens when I run out of credits?
Phone Number Monitoring will alert you via email when your call credits fall below 20% of the last call credit purchase or you can set up Phone Number Monitoring to automatically add call credits when call credits are depleted to a certain level. If call credits are depleted to zero, your account will automatically be suspended until a new supply of call credits are purchased.
Other questions
- Am I limited to the number of calls that I can make in a month?
- What phone number does Phone Number Monitoring use for test calls?
- What if when a phone number monitor call is placed, the line is busy or the phone is unanswered?
- Can I set up alerts so that if I am not available in my office the alert calls will go to my cell phone?
Step-by-step instructions for these features live in the Knowledge Base — see User Guide for call plans, schedules and alerts, or Account Balance and Credits for billing and credit questions.
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